Amend Your Booking
Amendments or cancellations of bookings will only be accepted via completion and submission of the appropriate form below, and in line with our Terms & Conditions - please refer to this page first if you are in any doubt to the terms that apply to your booking.
Submitted forms are date/time stamped to prove receipt time and will be processed within Large Outdoors office hours.
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Cancellation / Move Form - Multi-Day Experience
Use this form to CANCEL or MOVE your MULTI-DAY EXPERIENCE booking, subject to our Terms & Conditions (see below).
* A booking that takes place across a period greater than 24 hours (e.g. including overnight stay).
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Cancellation / Move Form - Day Experience
Use this form to CANCEL or MOVE your DAY EXPERIENCE booking, subject to our Terms & Conditions (see below).
* A booking that takes place within one 24 hour period.
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Transfer Form
Use this form to TRANSFER the Primary Booker or make changes to participants.
Please update this information online at least 7 days before the booking’s start date.
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Dietary Requirements & Medical Details
Use this form to update your Dietary Requirements and Medical Details.
Please update this information online at least 7 days before the booking’s start date.
Large Outdoors’ Cancellation Terms:
| Booking Type | Time Before Your Booking's Start Date |
Cancellation Charge: % of the total booking cost |
Move Possible |
|---|---|---|---|
| Multi Day Experiences | Over 10 weeks (71+ days) | 20% (i.e. loss of deposit) | Yes |
| Less than 10 weeks (0-70 days) | 100% | No | |
| Day Experience | Over 6 weeks (43+ days) | 100% | Yes |
| Less than 6 weeks (0-42 days) | 100% | No | |
| Hire a Guide* | Over 10 weeks (71+ days) | 20% | Yes |
| Less than 10 weeks (0-70 days) | 100% | No | |
| Tailored Trip* | Please refer to Additional or Amended Terms & Conditions outlined on your Booking Form | ||